AI STEM Coding & Drawing Robot Kit with Voice, Scratch & Python Programming | IoT & STEAM Education for Kids

• Supervised Use – Always supervise young children while playing with STEM and Montessori toys to ensure safe and proper use.
• Cleaning & Maintenance – Wipe wooden, plastic, and electronic parts with a soft, damp cloth. Avoid soaking in water or using harsh chemicals.
  
• Storage – Store toys in a cool, dry place away from direct sunlight to maintain durability and color.
  
• Battery-Operated Items – Remove batteries when not in use for long periods to prevent leakage and damage.
  
• Assembly & Parts – Ensure all parts are securely attached before play. Small components should be kept out of reach of children under 3 years old.
  
• Longevity – Encourage gentle handling to extend the life of educational kits and ensure consistent learning value.
  
• Age Appropriateness – Follow the recommended age guidelines for each toy to provide the safest and most effective learning experience.

At  Kidz Garage,  we're committed to getting your orders to you as quickly as possible while ensuring the highest level of quality and care. Below, you'll find important information about our shipping process:

Processing Time:

• Orders are typically processed within 1-2 business days from the date of purchase.
• Please note that processing times may be slightly longer during peak seasons or special promotions.

Shipping Time:

• We aim to deliver your order within 6 - 12 business days from the date of processing.
• Delays in shipping may occur due to unforeseen circumstances, such as weather disruptions, public holidays, or other logistical issues. In such cases, we'll do our best to keep you informed and updated.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kidzgarage.com@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at kidzgarage.com@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kidzgarage.com@gmail.com.